Service

Service you don't have to wait for

Warranty and post-warranty service for X-ray and microwave systems. Our own technicians, trained directly by the manufacturers, with a service centre in Otrokovice, Czech Republic.

  • Own team of technicians
  • Call-outs even at weekends
  • Online diagnostics
Utily service technician with a customer
Why our service

We look after the machines ourselves

Our own service team

No waiting for expensive technicians from far away. Our service centre is in Otrokovice, Czech Republic.

Trained by the manufacturer

Our technicians regularly train with Mekitec and Sairem.

Flexibility

We can schedule visits at weekends or during line shutdowns.

Remote access

Many machines can be diagnosed and adjusted online, without a visit.

Phone consultation

Discuss the problem with a technician before ordering a visit.

Radiation leakage measurement

For X-ray systems we measure radiation leakage and issue a report for inspections.

Preventive maintenance

Regular inspections so nothing breaks

  • Long-term service contract
  • Regular inspection and calibration as recommended by the manufacturer
  • Radiation leakage measurement and report for X-ray systems
  • Scheduled around your production plan
Order preventive maintenance
Breakdown service

When something breaks, we come

  • Phone consultation with a technician
  • Many problems solved remotely
  • Fast technician call-out
  • Spare parts directly from the manufacturer
Report a fault
Prices

Service price list

Technician's work €50 / hour CZK 1,200 / hour
Technician travelling €25 / hour CZK 600 / hour
Travel costs €0.60 / km CZK 15 / km

Prices exclude VAT. Spare parts are charged separately.

Service centre

Otrokovice

Objízdná 1947
765 05 Otrokovice

E-mail: [email protected]
Phone: +420 777 675 869

Enquiry

Order service

Tell us which machine it is (model and, if possible, serial number) and what is needed. We will get back to you and arrange a date.

  • We help you choose and prepare a tailored quote
  • We arrange a test with your product
  • We help with subsidies and financing

Prefer to talk? +420 777 675 869 · [email protected]